Performance Improvement

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Breaking down overall performance into a number of metrics that can be measured and analyzed can be a useful performance improvement strategy.  By focusing on these specific metrics one can determine the reasons for success or failure to reach expectations. From there resolutions can be developed that will improve performance. This template provides this process…

Employee Ranking

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Many organizations have adopted employee ranking systems, some with great success while others were demoralizing messes. Enron’s famed “rank and yank” approach was feared throughout the organization and is considered partly responsible for the collapse of the company. Other organizations have been much more successful with their ranking systems. General Electric has been a company that…

Candidate Review

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Hiring is one of the most important activities of any manager. With new people come new opportunities, as fresh ideas and ways of doing this are introduced to the organization. Great organizations are more often than not made up of great people. So why is hiring so difficult? Why do managers struggle to find the right…

Apple Meeting

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I recently read an article about how Steve Jobs would manage meetings at Apple. He had three core principles when it came to meetings. The first is that meetings were to be as small as possible. There are many stories about him booting unnecessary attendees out. Therefore each meeting participant had to have a clearly defined…

Potential Solutions

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When faced with a problem or dilemma it is critical that you recognize many potential solutions that could address it. Multiple solutions provide flexibility to management in dealing with the issue at hand. Then one can compare the pros and cons of each solution and choose the one that best solves the problem. The first…

Line of Questioning

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My father taught me many valuable things about business and management that I carry with me to this day. As a plant manager he was faced with a wide variety of complex situations which had to be addressed. One of things that stick with me about his approach to management is the power of a…

Performance Metrics by Goal

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When setting goals for an organization or for individual staff members, part of that process is determining what metrics will be used to monitor the work that is being done to achieve those goals. What this template does is allow you to organize up to 10 goals along with their associated metrics. That means you can…

Performance Metrics by Role

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Performance standards and metrics differ from role to role within an organization. Even at the group level there may be several different performance standards that are in place. By understanding the value that each role provides and applying the appropriate metrics to those roles, we can ensure that employees understand the meaning of success within…

Situation Based Stakeholders

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Stakeholders are often situation specific, in that a group of relevant stakeholders will be different from situation to situation. Situations that may have unique sets of stakeholders might include projects, problems that arise, new initiatives, innovation efforts, etc. Identifying who those stakeholders are for each situation and understanding what factors are influencing them will ensure more…

Stakeholder Factors

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Understanding the factors that influence stakeholders is important to any organization. Stakeholders can generally be grouped into ten stakeholder types which are included in the template below. Each of the ten types of stakeholders will have a unique set of factors that are influencing them in regards to your organization. By understanding what these factors are…

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